As spring approaches, construction will start to pick up in the northern states. As states loosen COVID restrictions, more people will be driving on the road. Companies need to be nimble and be able to react quickly – or be proactive when at all possible.
How can drivers and fleet managers safely communicate information back and forth if there are delays or if a driver is being asked to quickly take on another load? With real-time tracking, it is easy to see what is happening in real time and be able to keep drivers, and the company, flexible.
Here are 6 benefits of real-time tracking for drivers and fleet managers:
Safety First. If a driver is stalled, pulled over, or simply stopped for a long period of time, fleet managers can reach out to the driver to see if they need assistance (if the driver hasn’t already contacted them). We hope our drivers are never involved in an accident or have mechanical problems, but issues arise. Our fleet managers are ready to step in and render assistance as needed, as quickly as they can.
Safety Second. Real-time tracking can provide alerts to drivers to remind them if they are speeding or driving harshly. Fleet managers have the opportunity to set up a variety of criteria (like miles per hour over the posted speed limit). Alerts can be sent to the manager and/or the driver to remind them to drive safely. It is a way to stay proactive and let drivers change their behavior.
Better Load Management. Fleet managers can better assign new loads to drivers based on where they are before or after a delivery. A driver may get to a delivery faster than anticipated or could be delayed because of an unforeseen issue. If another load is time-sensitive and a driver is going to be delayed, that load may need to be given to another driver.
Better Time Management. Accidents happen; traffic happens. A route that was perfect a week ago may have significant issues today. Fleet managers and drivers can see real-time maps of routes to determine if there are better or faster routes that can save them time and get a delivery to a customer more quickly – or simply without delay.
Better Customer Service. If a customer calls asking where a delivery is, our fleet managers can easily see where a truck is and be able to provide an update without having to call the driver (which would create a distraction for the driver). Real-time tracking can also be used to settle any disputes with a customer who may claim that a driver was late to a delivery. Through the tracking tool, a fleet manager can see exactly when the driver arrived at a customer’s location.
Better Fleet Maintenance. Real-time tracking can provide drivers and fleet managers with alerts when it is time for certain maintenance, like an oil change. Instead of drivers remembering to bring it in at certain intervals, or getting an update from them with engine hours or miles driven, an alert is simply sent to remind them that it is time to have the truck serviced.
At AFC Transport, we value our drivers’ safety as well as providing our customers with on-time deliveries. Real-time tracking provides us the data we need to keep our drivers efficient and effective while on the road.
To learn more about AFC Transport and how you can become part of our team, go to https://afctransport.com/ or contact us at 331-333-8200.